MoogX / SignMenu

Terms of Service

Table of Contents

    AGREEMENT TO TERMS

    We are MoogX LLC, doing business as SignMenu (“SignMenu”, “Company,” “we,” “us,” or “our”), a company registered in the State of Nevada. We operate the website SignMenu.com(the “Website”) through which we provide you our Services, (collectively, the “Services” which include the provision and use of the Website).

    You can contact us by phone at 904-441-6023, by email at support@moogx.ai or by post to MoogX LLC/Company., 199 N Arroyo Grande Blvd, Henderson, NV 89074

    These Terms of Service ("ToS") constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“Client”, “you”) and concerning your access to and use of the Website and the Services. You agree that by accessing the Services, you have read, understood, and agree to be bound by all of these ToS. IF YOU DO NOT AGREE WITH ALL OF THESE ToS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

    Supplemental terms and conditions or documents that may be posted on the Website from time to time are hereby expressly incorporated herein by reference. We reserve the right, in Company’s sole discretion, to make changes or modifications to these ToS from time to time. We will alert you about any changes by updating the “Last updated” date of these ToS in the footer of the ToS, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these ToS to stay informed as each time you access the Services, you will be subject to, and will be deemed to have been made aware of and to have accepted, the then applicable ToS.

    The Services are intended for business users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

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    USING COMPANY'S CREATIVES

    You may utilize the Services and resulting Creatives to the benefit and distribution of/for a SEUE Entity (SEUE). A SEUE is defined as an entity which exhibits any or all of the following attributes: separate rooftop, separate front door, separate brand, separate logo, separate menu, or separate service that is distinct and separate from other services within the same parent organization. Examples of "Non Single End User Entity" (NSEUE) entities include shopping malls, strip malls, and vacation resorts with separate and distinct services regardless of ownership.

    Privacy Policy

    At MoogX / SignMenu, MoogX ('Company'), we respect your need for online privacy and protect any personal information, including but not limited to any 'personal data' defined in applicable data protection laws and regulations that you may share with us, in an appropriate manner. Our practice with respect to use of your Personal Information is as set forth below in this privacy policy.

    As a condition to the use of Company’s products, services, websites and apps, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time. We refer to those products, services, websites and apps collectively as the 'Company Services' in this policy.

    References to 'data' in this Privacy Policy will refer to whatever data you use our services to collect, whether it be media assets, data collected in a form, or data inserted on a site hosted by us – it’s all your data! References to personal information, means information about you personally that we collect or for which we act as custodian.

    INFORMATION WE COLLECT:

    Contact Information

    During the Lead registration process and for Account Management, we request your name, email address, telephone number, company name, company address and position within the company.

    During the User Account Registration process we request for your name and email address.

    We post user testimonials on our website. These testimonials may include names and other Personal Information and we acquire permission from our users prior to posting these on our website. Company is not responsible for the Personal Information users elect to post within their testimonials.

    How you use our services

    Your usage details such as time, frequency, duration and pattern of use, features used will be recorded by us in order to enhance your experience of the Company Services and to help us provide you the best possible service.

    We collect the Internet Protocol address, browser type, browser version, browser language, operating system, timezone, features accessed, errors generated for users of Company Services.

    We store and maintain media assets, playlists, layouts and other data stored in your user account at our data centers provided by Google and Amazon Web Services.

    Payment Information

    In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us except for the name and address of the card holder, the expiry date and the last four digits of the credit card number. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of our reputed Payment Gateway Service Provider who is beholden to treating your Personal Information in accordance with this Privacy Policy.

    Cookies and Other Tracking Technologies

    We use temporary and permanent cookies to enhance your experience of our Company Services. Temporary cookies will be removed from your computer each time you close your browser.

    We use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences between user sessions e.g. how you have our user interface configured.

    Various browsers may offer their own management tools for removing HTML5 LSOs.

    Log Data

    Like most websites today, our web servers keep log files that record data each time a device accesses our servers. The log files contain data about the nature of each access, including originating IP addresses, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, device type and timestamps.

    How we use the information we collect

    We process personal data about you either with your consent or in order to:

    • Fulfill our contractual responsibility to deliver the services to you
    • To pursue Company legitimate interests of:
      • Improving service experience
      • Developing new products and service features

    In each of the instances where we describe how we use your data in this privacy policy, we have identified which of these grounds for processing we are relying upon.

    You have consented to us using certain types of cookies on our websites.

    We process your personal information in the following categories of data for legitimate interests pursued by us, which are described in detail in this privacy policy. We have undertaken to ensure that we place clear limitations on each of these uses so that your privacy is respected and only the information necessary to achieve these legitimate aims is used.

    Our primary goal is to improve upon and make sure our services and messaging are relevant for all our users, while also ensuring that personal information of all users is respected and protected.

    Contact Information

    We use contact information to transact with you commercially, respond to your inquiries, send you information as part of the services, and send you marketing information (for as long as you do not opt-out).

    We use your email address to send you marketing (newsletters), unless you indicate a preference to opt-out and for general updates on your account. You can opt out of marketing communications at any time by clicking on the 'unsubscribe' link in them.

    How you use our services

    We use information about how you use our services to improve our services for you and all users.

    We collect information about the types of features you use and the type of industry you work within to build a profile about you so as to help direct you to other relevant features and services we offer and help you in using our services, for example by making recommendations for you to optimize use of our services.

    We use the Internet Protocol address, browser type, browser version, browser language, operating system, timezone, features accessed, errors generated, and other visitor details collected in our log files to analyze the trends, administer Company Services, track visitor’s movements and to improve our services. We link this automatically collected data to other information we collect about you.

    In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account.

    We may retain and use your Personal Information and data as necessary to comply with our legal obligations, resolve disputes, and enforce our rights. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible even to employees of Company except in circumstances specifically mentioned in this Privacy Policy, the Terms of Services or in the Data Processing Addendum.

    Service and Marketing uses

    We use your data to market our product updates, news, events and changes to this privacy policy.

    To manage our services we will also internally use your information and data, for the following limited purposes:

    • To enforce our agreements where applicable
    • To prevent potentially illegal activities
    • To screen for and prevent undesirable or abusive activity

    Legal uses

    To respond to legal requests or prevent fraud, we may need to use and disclose information or data we hold about you. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

    Your Account Information

    We need to use your account data to run your account, provide you with services, bill you for our services, provide you with customer support, and contact you about your service or account. We occasionally send you communications of a transactional nature (e.g. service-related announcements, billing-related matters, changes to our services or policies, a welcome email when you first register). You cannot opt out of these communications since they are required to provide our services to you.

    Your Profile

    We process other aspects of your account information (like the personal information you provide about your job, your job title, and your marketing preferences) for legitimate interests like providing you with a personalized experience and relevant and useful marketing information as well as to make other product, feature and service recommendations to you to optimize your use of the services we offer.

    You can object to us using your data as described above but our ability to fully and properly provide our services to you may be impacted if you do not want us to collect or use the above data.

    Information we share

    We do not share your information or data with third parties outside Company except in the following limited circumstances:

    • To help us provide certain aspects of our services we use our affiliates and trusted key partners – in particular, we engage third parties to:
      • Manage our sales and customer support services to you
      • Facilitate customers in making credit card payments
      • Deliver and help us track our marketing and advertising content
      • Help us track website conversion success metrics
      • Help us track the use of Company Services for the purpose of improvement

    We enter into confidentiality / data processing terms with partners to ensure they comply with high levels of confidentiality, best practice in privacy and security standards. We regularly review these standards and practices.

    The data shared with our 3rd parties may not be stored at the same locations that Company Services are provided from and this maybe outside of the EU. On your instructions, we share your information or data if you choose to use an integration in conjunction with Company services, to the extent necessary to facilitate that use.

    We also have to share information or data in order to:

    • Meet any applicable law, regulation, legal process or enforceable governmental request.
    • Enforce applicable policies, including investigation of potential violations.
    • Detect, prevent, or otherwise address fraud, security or technical issues.
    • Protect against harm to the rights, property or safety of our users, the public or to Company and/or as required or permitted by law.

    Security

    We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account.

    Access to your name and email address is restricted to our employees who need to know such information in connection with providing Company Services to you and are bound by confidentiality obligations.

    Data Retention

    We do not delete data from Company Services unless you request us to do so. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account.

    Safety of Minors

    Our services are not intended for and may not be used by minors. 'Minors' are individuals under the age of 13 (or under a higher age if permitted by the laws of their residence). Company does not knowingly collect personal data from Minors or allow them to register. If it comes to our attention that we have collected personal data from a Minor, we may delete this information without notice. If you have reason to believe that this has occurred, please contact customer support at support@moogx.ai.

    Links from our website

    Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the Privacy Policy of such other websites.

    Changes to our Privacy Policy

    We can make changes to this Privacy Policy from time to time. We will identify the changes we have made on this page. In circumstances where a change will materially change the way in which we collect or use your personal information or data, we will send a notice of this change to all of our account holders.

    Your rights

    Upon request and once we have verified your identity we will provide you with information about whether we hold any of your Personal Information. Users who wish to correct, update or remove any Personal Information including those from a public forum, directory or testimonial on our site may do so either by accessing their user account or by contacting Company Customer Support Services at support@moogx.ai. Such changes may take up to 48 hours to take effect. We respond to all enquiries within 30 days.

    We reserve the right to charge a fee where permitted by law, especially if your request is manifestly unfounded or excessive.

    Exercising your rights

    Our Contact Information for Privacy Inquiries:

    SignMenu Inc.
    199 N Arroyo Grande Blvd,
    Henderson, NV 89074
    support@SignMenu.com
    tel 904-441-6023

    Enforcement of Privacy Policy

    We make every effort, including periodic reviews to ensure that Personal Information provided by you is used in conformity with this Privacy Policy. If you have any concerns regarding our adherence to this Privacy Policy or the manner in which Personal Information is used for the purpose of providing Company Services, kindly contact Company Customer Support Services at support@moogx.ai. We will contact you to address your concerns and we will also cooperate with regulatory authorities in this regard if needed.

    MODIFICATIONS AND INTERRUPTIONS

    We reserve the right to change, modify, or remove the Content or the Services from time to time to comply with new laws or regulations or to update our offerings. We also reserve the right to modify or discontinue all or part of the Services if Company were to close down or if we decide to change Company’s business offering. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

    We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services from time to time and will endeavor to give you notice of such changes. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services.

    Nothing in these ToS will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

    GOVERNING LAW

    These ToS and your use of the Services are governed by and construed in accordance with the laws of the State of Nevada applicable to agreements made and to be entirely performed within the State of Nevada, without regard to its conflict of law principles.

    DISPUTE RESOLUTION

    Informal Negotiations

    To expedite resolution and control the cost of any dispute, controversy, or claim related to these ToS (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration or litigation (as applicable per below). Such informal negotiations commence upon written notice from one Party to the other Party.

    For our customers based in the United States, the following will apply:

    Binding Arbitration

    If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. If such costs are determined by the arbitrator to be excessive, we will pay all arbitration fees and expenses. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Clark County, NV. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

    If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Clark County, NV, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these ToS.

    In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) year after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

    Restrictions

    The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

    Exceptions to Informal Negotiations and Arbitration

    The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

    For our customers based outside of the United States:

    If the Parties are unable to resolve a Dispute through informal negotiations as set out in this Section (see Informal Negotiations above), you hereby agree to the exclusive jurisdiction of the courts of Clark County, NV, in relation to any dispute which may arise in connection with these ToS and/or your use and receipt of the Services.

    CORRECTIONS

    There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information.

    We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

    DISCLAIMER

    THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SOFTWARE OR THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

    WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES, THE CONTENT OR ANY THIRD-PARTY CONTENT AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.

    WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD-PARTY WEBSITE AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

    LIMITATIONS OF LIABILITY

    IN NO EVENT WILL WE OR COMPANY’S DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, OR ANY (DIRECT OR INDIRECT): (A) LOSS OF DATA, (B) LOST PROFIT, OR (C) LOST REVENUE OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF (A) THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING AND (B) THE SUM OF US$100.

    CERTAIN STATE LAWS AND COUNTRIES’ LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

    INDEMNIFICATION

    You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your contributions; (2) use of the Services; (3) breach of these ToS; (4) any breach of your representations and warranties set forth in these ToS; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

    USER DATA

    We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

    You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby agree that you shall independently back up all your data and waive any right of action against us arising from any such loss or corruption of such data.

    ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

    Visiting the Website or using the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing.

    YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.

    You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

    Affiliate Guidelines

    We offer an Affiliate program that allows clients of approved Affiliates a discounted subscription plan, whereby Affiliate clients receive a reduced price of 15%, via a coupon code associated with their respective Affiliate. Note: Affiliates must maintain a paid Pro plan to retain their affiliate status.

    • Affiliates benefit from offering their individual clients a discounted subscription rate for access to our platform.
    • Affiliates can then benefit from providing clients with services related to our platform, in addition to other services the Affiliate may provide to their clients.
    • Our platform provides a creative asset generation, deployment, and hosting solution for end users.
    • Affiliates with over four(4) active paid subscriber clients will receive a free Pro plan.

    Eligibility Criteria

    • Eligible Affiliates must have a website or social media presence relevant to the digital signage or technology sector.
    • Must have an established audience or customer base.
    • Must comply with local and international laws and regulations.
    • Must not engage in prohibited activities as outlined in our Terms of Service.
    • Must be listed as Affiliate Administrator within website backoffice:
      • Maintain a paid Pro plan subscription, or
      • Maintain a minimum of four(4) or more active clients with paid subscriptions after the first anniversary date of Affiliate status.

    Application Process

    • Request Affiliate membership via text message to 904-310-4363 with “Affiliate Request”.
    • Provide detailed information about the website, social media channels, and audience demographics.
    • Agree to our Terms of Service.

    Performance Standards

    • Initial Requirement: Must start with a minimum of 1 client.
    • Ongoing Requirement: Must add a minimum of 1 client each quarter, beginning with the first full quarter following the initial Affiliate status date. In other words, four(4) new clients per anniversary date, beginning the day after initial Affiliate request.
    • Compliance with our brand guidelines and promotional materials.

    Commission Structure

    • Affiliates DO NOT MAKE A COMMISSION.
    • Affiliate fees earned would be any compensation the Affiliate receives from the end user/client, and their clients' ability to access our platform at a reduced price.

    Marketing and Promotion

    • Affiliates must use approved marketing materials and follow our branding guidelines when applicable.
    • Prohibition of misleading or false advertising.

    Content Guidelines

    • Content must be ethical, professional, and in line with our brand values.
    • Prohibition of content that includes hate speech, discrimination, or any form of harassment.

    Support and Training

    • We provide Affiliates with 24/7 support, not to include custom design work which is available for a separate cost.
    • Design support. We will provide design support as follows:
      • 1 hour free support/onboarding/training
      • $50.00 hourly design support thereafter.

    Client Signup Process

    • Affiliates must ensure clients maintain their paid subscription plans.
    • Affiliates will be assigned a unique 15% coupon code for their respective client signups.
    • Affiliate clients must sign up with their respective affiliate form which is assigned to them.

    Termination Clause

    • We reserve the right to terminate your affiliate agreement at any time for non-compliance, poor performance, or any activities that harm our brand or reputation, or violate the Terms of Service.
    • Client accounts remain our property.

    CALIFORNIA USERS AND RESIDENTS

    If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

    OTHER IMPORTANT INFORMATION

    These ToS and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and Company. You confirm that you have not relied on any prior or side statement, agreement, or representation, whether these were oral or written, to enter into this agreement with us.

    Our failure to exercise or enforce any right or provision of these ToS shall not operate as a waiver of such right or provision. These ToS operate to the fullest extent permissible by law.

    We may assign any or all of our rights and obligations to others at any time.

    If any provision or part of a provision of these ToS is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these ToS and does not affect the validity and enforceability of any remaining provisions.

    You and Company are independent contractors and shall so represent ourselves in all regards. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these ToS or use of the Services.

    You hereby waive any and all defenses you may have based on the electronic form of these ToS and the lack of signing by the parties hereto to execute these ToS.

    You and Company agree that these ToS will not be construed in favor of or against either party by reason of authorship.

    You shall not (a) permit any third party to access or use the Services or Software in violation of any U.S. law or regulation; or (b) export any software provided by us or otherwise remove it from the United States except in compliance with all applicable U.S. laws and regulations. Without limiting the generality of the foregoing, you shall not permit any third party to access or use the Services in, or export the Software to, a country subject to a United States embargo (as of the Effective Date, Cuba, Iran, North Korea, Sudan, and Syria).

    No delay, failure, or default, other than a failure to pay any fees when due, will constitute a breach of these ToS to the extent such delay, failure, or default is caused by epidemics or pandemics, acts of war, terrorism, hurricanes, earthquakes, other acts of God or of nature, any law or any action taken by a government or public authority, non-performance by suppliers or subcontractors, interruption or failure of utility service, strikes or other labor disputes, riots or other acts of civil disorder, embargoes, or other causes beyond our reasonable control.

    SUPPORT

    Support services are exclusively available to paid subscribers ONLY. Unpaid subscribers on Basic of Free plan may upgrade at any time to gain customer support.

    CONTACT US

    In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

    MoogX LLC | SignMenu
    199 N Arroyo Grande Blvd,
    Henderson, NV 89074
    support@moogx.ai tel 904-441-6023

    Last Updated: 6/15/24

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